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https://purl.org/pe-repo/ocde/ford#5.02.04 (72)
https://purl.org/pe-repo/ocde/ford#5.02.00 (38)
Calidad de servicio (18)
Control interno (15)
http://purl.org/pe-repo/ocde/ford#5.02.04 (14)
http://purl.org/pe-repo/ocde/ford#5.02.00 (13)
Desempeño laboral (9)
Clima organizacional (8)
Satisfacción (8)
Satisfacción del cliente (8)